OfferCraft

Open OfferCraft, connect your data, and launch your first engagement in under an hour. Start by linking your CRM, POS, HRIS, LMS, or help desk via REST APIs or webhooks. Map attributes (role, tenure, purchase history, NPS, course status), then build segments like first-time buyers, churn-risk accounts, or new hires in week one. Create automated rules that react to events—completed training, closed ticket, upsell at checkout—and choose what happens next: award points, unlock a badge, issue a time-limited voucher, or enter a prize draw. Set reward policies and budgets once so payouts stay fair and within limits. Pick channels (email, SMS, in‑app, kiosk, QR), preview on test profiles, and publish when QA passes.

For internal programs, define clear objectives per team and role. Add scorecards with measurable inputs (calls handled, CSAT, attendance, demos booked) and outcomes (revenue, resolution time, assessment score). Spin up weekly missions, monthly quests, and tiered milestones, each with visible progress bars and live leaderboards to keep momentum. Use onboarding tracks to guide newcomers through culture, tools, and compliance; tie lessons to micro-rewards to reinforce habits. In retail, motivate associates on attachment rates and basket size; in contact centers, connect rewards to QA rubrics and schedule adherence. Run pop-up challenges for a holiday rush or product launch, and let instant recognition drop right after a win so reinforcement is timely. more